Visiting Hanoi offers travelers a unique experience filled with cultural richness and historical wonder. However, understanding the local currency and tipping culture can sometimes be a challenge for first-time visitors. Familiarizing yourself with these aspects can make your trip much smoother and more enjoyable. From deciphering the intricacies of the Vietnamese Dong to recognizing when and where to tip, exploring these practical elements is essential for a well-rounded Vietnamese adventure.
The Vietnamese Dong: A Comprehensive Guide for Visitors
The Vietnamese Dong (VND) is the official currency of Vietnam, and getting accustomed to its denominations is crucial for everyday transactions. The Dong uses notes ranging from 1,000 to 500,000 VND, and there are no coins in circulation, which can sometimes make handling cash a bit overwhelming for newcomers. As of recent, 1 USD equals approximately 23,000 VND, making it important to be aware of the conversion rates to avoid overspending.
While in Hanoi, it’s advisable to carry a mix of smaller notes to pay for street food, transportation, and small purchases. Many larger hotels, restaurants, and stores in the city accept credit cards, but cash is preferred in smaller establishments and local markets. To eliminate the hassle of unfavorable exchange rates and transaction fees when withdrawing money, services like Wise offer international debit cards with favorable rates and minimal fees, allowing you to hold multiple currencies.
There are several reputable places to exchange money in Hanoi. These include banks such as Vietcombank, Technical and Commercial Bank (Techcombank), Sacombank, BIDV, and ACB. Additionally, you’ll find numerous currency exchange counters throughout the city, especially around popular tourist spots.

Here are some tips to effectively manage your cash while in Hanoi:
- 🤑 When exchanging large amounts of money, ensure to use official banks or authorized exchange counters for the best rates and security.
- 💡 Keep small change handy for taxis, street vendors, and incidental purchases.
- 📱 Mobile payment applications have become increasingly popular in urban Vietnam, so it’s a good idea to explore these options for ease of transactions.
Tipping Etiquette in Hanoi: When and Where
Tipping in Vietnam is a relatively new practice, and it differs significantly from Western customs. While not typically expected, tipping is appreciated and can enhance your experience and connection with the locals. Here’s a look at the different tipping scenarios you might encounter in Hanoi:
Restaurants and Cafes
In local Vietnamese eateries, particularly street-side stalls and smaller establishments, tipping isn’t customary. However, with the influx of tourism, tipping is slowly becoming more common in larger, upscale restaurants. A tip of 5-10% is acceptable if you feel satisfied with the service, but always check your bill for any included service charge, as tips may not go directly to the staff.
Cafes and bars may have a tip jar at the counter, where you can leave some loose change, though leaving a tip isn’t obligatory. If a staff member goes out of their way to provide exceptional service, a small token of appreciation would be welcomed.
Understanding this culture can remove the awkwardness of tipping and further improve your dining experience. Here are a few pointers:
- 🍽️ Always hand your tip directly to the server to ensure it reaches them.
- 🍹 It’s polite to round up the bill if paying in cash, especially when no change is needed.
Hotels and Accommodations
In hotels, tipping is generally not expected but is appreciated for certain services, especially in high-end establishments. For instance, if a bellhop assists with your luggage, 50 cents per bag is appropriate. Similarly, a small daily tip for housekeeping, around 50 cents to 1 USD, acknowledges their efforts without being monetarily excessive.
When tipping hotel staff, such as porters or room service attendants, it’s best to provide the tip directly rather than through a pooled system where it might not reach the intended individual.
The practice varies between different hotels, so when in doubt, you can always ask the reception staff about their tipping policy.
Navigating Tipping for Transportation in Hanoi
Taxis, cyclos (cycle rickshaws), and ride-hailing services form an integral part of moving around in Hanoi. Though tipping drivers isn’t standard, small tips or rounding up the fare can be a kind gesture, especially if the driver offers helpful insights or goes the extra mile to enhance your journey.
With services like Grab, which functions similarly to Uber, knowing the exact fare beforehand helps in deciding how much to tip. Giving a cash tip directly to the driver is the preferred method.
Before you hop into a traditional taxi or cyclo, confirming the fare upfront can prevent misunderstandings. Here’s a quick guide to tipping during your travels:
- 🚕 Rounding up the fare is generally welcomed and considered adequate tipping for taxis.
- 🚲 For cyclical rides, a tip of around 10-20,000 VND can convey your gratitude.
- 🛵 Using cash for tips ensures the driver receives it directly, without any deduction or delay.
Organized Tours and Guide Gratitude
Exploring Hanoi through organized tours often unveils the city’s hidden gems, and tour guides play a pivotal role in enriching your understanding of Vietnamese culture. While tipping isn’t expected, it’s customary to leave a tip of 5-10% of the tour cost, especially if the guide was engaging and informative.
Guides don’t generally ask for tips, so a gesture of appreciation can be a pleasant surprise. For longer, multi-day tours, your gratitude can be more generous, reflecting the extra effort and closer interaction.
A Brief Guide to Tipping in Different Settings
Navigating tipping practices in Hanoi requires a bit of insight into local customs and the types of services you encounter. Here’s a practical overview that can serve as a quick reference whenever you’re uncertain:
Service | Tipping Custom | Recommended Tip 💸 |
---|---|---|
Restaurants | Optional, appreciated | 5-10% of the bill |
Hotels | Not expected, but a kind gesture | 50 cents – 1 USD/day for housekeeping |
Taxis & Cyclos | Not mandatory but welcome | Round up the fare or small change |
Tours | Highly appreciated | 5-10% of the tour price |
Spas/Massages | Appreciated for good service | 10-20% of the service bill |
Having an understanding of local etiquette makes interacting and showing gratitude more rewarding. Whether at a luxury spa or a bustling street market, the choice to tip is yours, bridging a connection of appreciation between visitor and host.
Handling Currency: Practical Tips for Hanoi Visitors
Aside from understanding tipping customs, having a grip on paying effectively in Hanoi is essential. Here are some practical tips:
Choosing the Right Payment Method
Considering Hanoi’s love for cash transactions, you may only need cards for larger purchases or hotel bookings. It’s advisable to use major banks like Vietcombank, Sacombank, and BIDV for reliable ATMs and banking services. Being aware of your bank’s fee policies for international withdrawals can also save you from unnecessary charges. Those traveling frequently might consider a global card like Wise for seamless transactions.
Mobile payment apps are gaining traction in urban centers like Hanoi, with convenience stores and cafes paving the way for a cashless future. Learning to navigate these apps can significantly ease your transactions in the city.
Using payment methods that decrease transaction fees or unfavorable exchange rates, like those offered by banks such as Techcombank, can greatly benefit your travel budget.
Smart Currency Management During Travel
Managing your currency wisely involves knowing when and where to exchange money to get the best rates. Options range from using banks (notably Vietcombank or BIDV) to reliable currency exchange services, each offering competitive rates.
Always monitor exchange rates using credible sources, and consider exchanging larger sums if you plan to travel extensively within the country. Storing a separate stash of emergency cash away from the bulk of your money as a safeguard against unforeseen circumstances is also a practical measure.
Currency and Tipping FAQ for Hanoi Travelers
- What currency is used in Hanoi?
The official currency is the Vietnamese Dong (VND).
- Are credit cards widely accepted in Hanoi?
They are accepted in many hotels, restaurants, and shopping centers but less so in smaller eateries or street markets.
- Do I need to tip in Vietnam?
Tipping isn’t expected, but it’s always appreciated as a sign of thanks for good service.
- How can I avoid high ATM fees in Hanoi?
Using ATMs affiliated with major banks such as ACB or Eximbank can help minimize fees.
- Is it advisable to carry cash or cards in Hanoi?
Carrying cash is more practical for small, everyday transactions, while cards are useful for larger payments and hotel bills.
Gaining fluency in Hanoi’s currency and tipping customs enhances your overall visit, allowing you to engage more deeply with the city’s vibrant culture. Understanding these essential aspects enriches your travel experience and reflects thoughtful preparation.

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